Color difference. The product I received may have a slightly different color from the sample, or the color may appear different under different lighting or on different screens. Is this a quality issue?
A: This is not a quality issue. All products are photographed from real objects, but due to differences in lighting conditions, monitor color display, and human visual perception, noticeable color differences may occur. In addition, extremely slight color differences may exist between different production batches. Therefore, we recommend purchasing all materials needed for a single project at one time to ensure color consistency.
Installation direction for multiple lawn rolls. What should I pay attention to when installing multiple rolls of artificial grass?
A: Yes, direction is crucial. Artificial grass turf has a natural growth direction. Before installing two or more rolls, it is important to ensure that all turf rolls are laid in the same direction. Even with the same production batch, inconsistent installation directions may cause obvious color differences due to variations in light reflection, affecting the overall appearance.
Cutting and installation marks. After cutting the edges of the turf, some grass fibers are slightly loose, and creases appear after installation. Is this normal?
A: This is normal. Because the product is transported in roll form and must be cut on site, a small amount of loose grass fibers and debris may appear at the cut edges. These can be simply cleaned off. Creases and indentations are inevitable during transport of rolled turf and will gradually disappear after being
Leave a Reply